- 07 May
How People Phrase Online Searches
by Ayaz Nanji
Half of consumers search online using fragments (e.g., “swollen ankle”) and half use more fully formed phrases (e.g., “causes of swollen ankle during sleep”), according to a recent report from Blue Nile Research.
The report was based on data from a study of 183 online adults who were given three scenarios and asked to input the search query they felt would best result in the information needed. The three scenarios tested were: Coffee maker does not turn on; swollen ankle; and in the market for a new laptop. Exactly 50% of respondents used “fragment queries” (2-3 words) to search when given the three scenarios, and 50% used “full queries” (4+ words).